Business process reengineering: critical success factors in higher education
نویسندگان
چکیده
منابع مشابه
Understanding Critical Success and Failure Factors of Business Process Reengineering
In today’s business world with rapid change and global expansion, the trends are also changing. Companies are shifting from product centered approach to customer oriented approach. Therefore the priorities are also changing and the companies are trying to satisfy their customers to deliver what they want in terms of values. Thus, to meet customer’s need and expectation and to get competitive ad...
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Several authors and researchers have questioned the effectiveness of business process reengineering (BPR) as a holistic organizational approach especially after the demise of giant organizations all over the world. However, at a time of economic turbulence and uncertainty, BPR becomes instrumental in helping organizations reengineer existing processes and optimize them to better stay competitiv...
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The critical success factors of business process management
Although business process management ( ̳BPM‘) is a popular concept, it has not yet been properly theoretically grounded. This leads to problems in identifying both generic and case specific critical success factors of BPM programs. The paper proposes an underlying theoretical framework with the utilization of three theories: contingency, dynamic capabilities and task technology fit. The main pre...
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ژورنال
عنوان ژورنال: Business Process Management Journal
سال: 2007
ISSN: 1463-7154
DOI: 10.1108/14637150710752344